Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
We recommend that all our customers register with us, to get the best service and offers available. Being a registered user, one can avail several benefits that are favorable :
1. Updates on what is the latest in store.
2. Save your address and view order status.
3. Make and manage your returns and exchange from your account (Only for U.S.).
4. Save shipping details.
5. Get special promotional codes/reward points.
You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping cart.
If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.
Log on to our website and click on ‘My Account’ to change your personal details or shipping address.
Online shopping is quite an easy procedure. Start by choosing your items, add them to your shopping cart and proceed to checkout and then make a payment. An email and text message will be send to your email address and phone number to verify that you have purchased a product from BOLLYWOOD WARDROBE.
The size conversion chart that is available on each product page will solve your sizing queries. All product sizes are mentioned as per the international sizing chart used by designers. However, sizes may vary across designers, and we can further help by providing you the exact product dimensions so that you can compare it with your own. If you have detailed questions about the sizing of a particular product, you can contact us at
If after purchase you find that your garment still does not fit you right, you can bring it to an BOLLYWOOD WARDROBE store to be altered at an additional fee. Alternatively, we provide an option of getting your garment altered by our in house tailor. This service is not available to customers outside United States. Email us at to request for the same and we will get back to you with the process and pricing. However, once you have placed a request for alteration of a garment, be assured that you will not be able to return the item. Alterations are applicable to additional charges including shipping of the product.
Yes. At Bollywoood Wardrobe, we have fashion consultant that can help you find something in a particular style or for a specific occasion. If you have queries regarding what color would suit you or what garment would enhance your body type, our fashion consultant will solve it all. For styling related queries, you can email us at or call/whatsapp us at +15129204406 from Monday to Friday (10am-10pm CST US Time).
Please send an email with design pictures of the outfit and also the garment that you are keen on purchasing at and we will respond within 24 hours.Our customer care team will get in touch with you, if the product can be custom made.
We strive to try and display the colors of the garment as accurate as possible on our website. However, we cannot give you a 100% guarantee that the colors of the garment will match the colors viewed on an electronic device. Take note that sight variations may occur in hand embroidered items.
For a sold out item, select the size of your choice and send us an email with your details at contact@bollywoodwardrobe and we will get back to you as soon as the product is available.
Once you have placed an order, you will receive an email confirmation and a text message stating that your order has been placed successfully.
Once you have placed an order, we will send you a tracking number through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.
Order cancellation with 24 hrs will be fully refunded. We shall not be able to process the cancellation if the order/orders are processed.
All Sales are final and can't be returned or exchanged unless the product is defective, damaged or incorrect. Please see the Returns & Exchange Policy for complete details.
If you have purchased multiple items, there is a fair chance that the items will get dispatched on separate days. View ‘Track my orders ’to know the status of each of your items.
An estimated delivery time for each product is mentioned on every product page. Please check the delivery time period while you proceed to checkout, as each product varies. We are not responsible for delays caused by destination custom clearances. However, once you have placed your order, we can give you information on the tracking of your items by simply clicking on ‘Track my orders’ on the ‘My Account page’. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.
Due to the value of the goods we sell, we request to place your signature against your order once the items has been delivered successfully to your address.
We accept all major Credit cards and Debit cards cards such as Visa, MasterCard, American Express and through Paypal. We may have Cash on Delivery (COD) and Net Banking payment options depending upon the destination country.
If you pay by credit or debit cards, you will be charged immediately after your order is placed successfully.
Bollywood Wardrobe accepts credit card payments through a secure online server, as we realize the importance of the security of your details. Please see our privacy policy for more details.
Free shipping above $100 order is only applicable to customers in United States. Free Shipping above $200 USD order is only applicable to customers in Canada. Shipping charges would be calculated based on country destination and order amount and would be shown at payment screen. For more details, please see our Shipping & Delivery policy.
There would be no duties for product shipped to United States. All product prices for customers in India are inclusive of all taxes and duties if shipped from India.There may be duties if the product is shipped from United States to India. For customers outside of US and India, all product prices (on a Delivery Duty Unpaid basis) displayed are exclusive of all import duties. As a recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in, for which payment of these at the time of delivery is necessary to release your order from customs on arrival.
You can only make an order upon checkout to be shipped to one address. However, if you require more than one item to be shipped to more than one address, you will have to make separate transactions per item.
All merchandise from BOLLYWOOD WARDROBE will be sealed and delivered in a signature BOLLYWOOD WARDROBE box that will ensure that your product will reach safely to its destination without any damage.
All items are insured against accidental damage and theft while in transit from our store to the shipping address. However, once your items have been delivered to your address, they are no longer covered under insurance. Upon arrival, if your box is damaged, we recommend that you either refuse the delivery or make a note while signing for it that you are accepting a damaged box. This service is only available for US Deliveries.
All Sales are final and product can't be returned or exchanged unless it is defective, damaged or incorrect. Please see our Returns & Exchanges policy on our site.
All Sales are final and product can't be returned or exchanged unless it is defective, damaged or incorrect. Please see our Returns & Exchanges policy on our site.
Once you have returned an item, BOLLYWOOD WARDROBE will be running through an inspection of the garment. If in the case there has been any kind of damage been caused or if it is soiled, we will not be able to accept the return. However, if the garment is devoid of any damages, we will provide you with the amount paid for the garment in the form of store credit. For more details, please see our Returns & Exchanges policy on our site.
If we have made a mistake from our end by sending you an incorrect item or damaged item, please send us an email at with a photograph of the garment. We will return it to you with the correct or undamaged item. Please see our Returns & Exchange Policy for more details.
Simply enter your valid promo code at checkout.
Yes, BOLLYWOOD WARDROBE has seasonal sales. Sign up for our newsletter to stay up to date with sale alerts.
Email us at or call/whatsapp us at +15129204406 from Monday-Friday (10am-10pm CST US TIME).