We recommend that all our customers register with us, to get the best service and offers available.
Being a registered user, one can avail several benefits that are favorable :
1. Updates on what is the latest in store.
2. Save your address and view order status.
3. Make and manage your returns and exchange from your account (Only for U.S.).
4. Save shipping details.
5. Get special promotional codes/reward points.
Online shopping is quite an easy procedure. Start by choosing your items, add them to your shopping cart and proceed to checkout and then make a payment. An email and text message will be send to your email address and phone number to verify that you have purchased a product from BOLLYWOOD WARDROBE.
The size conversion chart that is available on each product page will solve your sizing queries. All product sizes are mentioned as per the international sizing chart used by designers. However, sizes may vary across designers, and we can further help by providing you the exact product dimensions so that you can compare it with your own. If you have detailed questions about the sizing of a particular product, you can contact us at firstname.lastname@example.org
If after purchase you find that your garment still does not fit you right, you can bring it to an BOLLYWOOD WARDROBE store to be altered at an additional fee.
Alternatively, we provide an option of getting your garment altered by our in house tailor. This service is not available to customers outside United States. Email us at email@example.com to request for the same and we will get back to you with the process and pricing. However, once you have placed a request for alteration of a garment, be assured that you will not be able to return the item. Alterations are applicable to additional charges including shipping of the product.
Yes. At Bollywoood Wardrobe, we have fashion consultant that can help you find something in a particular style or for a specific occasion. If you have queries regarding what color would suit you or what garment would enhance your body type, our fashion consultant will solve it all. For styling related queries, you can email us at firstname.lastname@example.org or call/whatsapp us at +15129204406 from Monday to Friday (10am-10pm CST US Time).
Please send an email with design pictures of the outfit and also the garment that you are keen on purchasing at email@example.com and we will respond within 24 hours.Our customer care team will get in touch with you, if the product can be custom made.
We strive to try and display the colors of the garment as accurate as possible on our website. However, we cannot give you a 100% guarantee that the colors of the garment will match the colors viewed on an electronic device. Take note that sight variations may occur in hand embroidered items.
Once you have placed an order, we will send you a tracking number through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.
An estimated delivery time for each product is mentioned on every product page. Please check the delivery time period while you proceed to checkout, as each product varies. We are not responsible for delays caused by destination custom clearances. However, once you have placed your order, we can give you information on the tracking of your items by simply clicking on ‘Track my orders’ on the ‘My Account page’. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.
We accept all major Credit cards and Debit cards cards such as Visa, MasterCard, American Express and through Paypal. We may have Cash on Delivery (COD) and Net Banking payment options depending upon the destination country.
Free shipping above $100 order is only applicable to customers in United States. Free Shipping above $200 USD order is only applicable to customers in Canada. Shipping charges would be calculated based on country destination and order amount and would be shown at payment screen. For more details, please see our Shipping & Delivery policy.
There would be no duties for product shipped to United States. All product prices for customers in India are inclusive of all taxes and duties if shipped from India.There may be duties if the product is shipped from United States to India. For customers outside of US and India, all product prices (on a Delivery Duty Unpaid basis) displayed are exclusive of all import duties. As a recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in, for which payment of these at the time of delivery is necessary to release your order from customs on arrival.
You can only make an order upon checkout to be shipped to one address. However, if you require more than one item to be shipped to more than one address, you will have to make separate transactions per item.
All items are insured against accidental damage and theft while in transit from our store to the shipping address. However, once your items have been delivered to your address, they are no longer covered under insurance. Upon arrival, if your box is damaged, we recommend that you either refuse the delivery or make a note while signing for it that you are accepting a damaged box. This service is only available for US Deliveries.
Once you have returned an item, BOLLYWOOD WARDROBE will be running through an inspection of the garment. If in the case there has been any kind of damage been caused or if it is soiled, we will not be able to accept the return. However, if the garment is devoid of any damages, we will provide you with the amount paid for the garment in the form of store credit. For more details, please see our Returns & Exchanges policy on our site.
If we have made a mistake from our end by sending you an incorrect item or damaged item, please send us an email at firstname.lastname@example.org with a photograph of the garment. We will return it to you with the correct or undamaged item. Please see our Returns & Exchange Policy for more details.